App terms and conditions

1. Introduction and acceptance

These terms and conditions (“Terms”) govern your access to and use of the Vzla.io application, whether through our web app or our mobile app for iOS and Android (together, the “App”). The App is operated by Vzla.io (“we”, “us”, “our”).

By creating an account, accessing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms and by our privacy policy at /legal/product/privacy-policy. If you do not agree, do not create an account or use the App.

2. Eligibility and age

You must be at least 16 years old to create an account and use the App. If the law of your country of residence sets a higher age for consenting to online services, that age applies to you. By using the App you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.

If you use the App on behalf of an organization, you represent that you are authorized to accept these Terms on its behalf.

3. Your account

To use most features of the App you must create an account. When you do, you agree to:

• Provide accurate, current, and complete information, and keep it up to date.
• Keep your login credentials confidential and not share your account with others.
• Take responsibility for all activity that occurs under your account.
• Notify us promptly at support@vzla.io if you suspect unauthorized use of your account.

We may suspend or restrict access to an account where we reasonably believe its security has been compromised or these Terms have been breached.

4. Acceptable use

When using the App, you agree not to:

• Use the App for any unlawful, fraudulent, or harmful purpose.
• Attempt to gain unauthorized access to the App, other users’ accounts, or our systems.
• Interfere with, disrupt, or place an unreasonable load on the App or its infrastructure.
• Decompile, reverse engineer, or attempt to extract the source code of the App, except to the extent this restriction is prohibited by applicable law.
• Copy, resell, sublicense, or commercially exploit the App or its content without our written permission.
• Upload or transmit malware, or content that infringes the rights of others or is unlawful.

We may investigate and take appropriate action, including suspending or terminating access, against any use that violates this section.

5. Subscriptions, plans, and billing

The App may offer free and paid plans. Where a paid plan applies:

• The features, price, and billing period of each plan are shown at the point of purchase before you commit.
• Payments are processed by the App and its payment provider; we do not store your full payment card details.
• Paid plans renew automatically for successive periods unless you cancel before the renewal date. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
• If you subscribe through a mobile app store (such as the Apple App Store or Google Play), billing, renewals, and refunds are also subject to that store’s terms.

Where you are a consumer in the European Union or another jurisdiction granting a statutory right of withdrawal, you keep that right as provided by applicable law; nothing in these Terms limits mandatory consumer rights.

6. Intellectual property

The App, including its software, design, text, graphics, and logos, is owned by Vzla.io or its licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for your own personal or internal business purposes. No rights are granted to you other than as expressly set out in these Terms.

7. Your content

You retain ownership of any content you create, upload, or store through the App (“Your Content”). You grant us a limited licence to host, process, and display Your Content solely as needed to operate and provide the App to you.

You are responsible for Your Content and confirm that you have the rights necessary to use it and that it does not infringe the rights of others or break the law. We do not claim ownership of Your Content and do not sell it.

8. Privacy and data protection

We are committed to protecting your privacy. Although we are established as a US company in Wyoming, we choose to comply with the EU General Data Protection Regulation (GDPR) and applicable EU consumer law for all users. Our product analytics use Umami, a cookieless tool that collects no personal data and sets no advertising cookies. We do not sell your personal data.

How we handle your information is described in our privacy policy at /legal/product/privacy-policy.

9. Third-party services

The App may link to or integrate with services operated by third parties (for example, payment providers or app stores). We are not responsible for the content, policies, or practices of those third parties, and your use of them is governed by their own terms.

10. Disclaimers

The App is provided “as is” and “as available”. To the extent permitted by law, we do not warrant that the App will be uninterrupted, error-free, or free of harmful components, or that it will meet your specific requirements. This section does not exclude any warranty that cannot be excluded under applicable law.

11. Limitation of liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill, arising out of or in connection with your use of the App.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded under applicable law. If you are a consumer, you keep all mandatory rights granted by the law of your country of residence.

12. Termination

You may stop using the App and close your account at any time from your account settings or by contacting us at support@vzla.io.

We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the App. Where reasonable and lawful, we will give you notice. On termination, your right to use the App ends; provisions that by their nature should survive (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

13. Changes to these terms

We may update these Terms from time to time, for example to reflect changes to the App or to legal requirements. When we make a significant change, we will notify you within the App or by other reasonable means before it takes effect. If you continue to use the App after the change takes effect, you accept the updated Terms. If you do not agree, you may stop using the App and close your account.

14. Governing law and your rights

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law rules. If you are a consumer resident in the European Union or another jurisdiction, you also keep the protection of the mandatory rules of the law of your country of residence, and nothing in these Terms deprives you of that protection.

15. Contact

If you have questions about these Terms, contact us at legal@vzla.io. For help with your account or the App, contact support@vzla.io.